Sectors Health and human services

Our expertise

ACIL Allen Consulting’s health and human services consultants assist Australian governments and non-government bodies to shape the future of social policy. Our human services and health consultancy practice area helps Australian Commonwealth and state/territory governments, non-government organisations and local councils to address their most significant social policy challenges.

We have an unparalleled understanding of the evolving policy, strategic and regulatory trends across the health and human services sector, including:

  • population health, including health demographics and inequalities, rural and remote health
  • preventative health
  • addictions, including to drugs, alcohol and gambling
  • mental health
  • children, youth and families, including child/youth health and well-being, maternal health, early childhood education and care, child safety and protection and family violence prevention
  • Aboriginal and Torres Strait Islander health and wellbeing
  • disability
  • ageing and aged care
  • justice, including community policing and juvenile justice
  • housing and homelessness
  • health and community service workforce.

Our approach is characterised by rigorous fact based analysis and deep specialisation. This means that we are seeking the best answers, not just the ones that are most readily accepted, considering a broad suite of alternatives.

Our understanding of our clients and the sectors in which we work in is deep and nuanced, and our specialised expertise helps us find solutions that have real impact and help our clients achieve their goals. With the benefit of expert knowledge and practical experience, we can deliver more thoughtful and creative work and results derived from the independent analysis.

Our clients

We undertake all of our projects in close partnership with our clients. Members of our health and human services practice area have consulted to various governments, across all departments relevant to health and human services. Examples include:

  • Commonwealth Government Department of Health, Department of Social Services, Attorney General’s Department, Department of Human Services and Department of Education
  • NSW Health and Department of Family and Community Services
  • ACT Department of Education and Training
  • TAS Department of Treasury and Finance and Department of Health and Human Services
  • VIC Department of Health and Human Services, Department of Education and Training, Department of Premier and Cabinet, and Department of Economic Development, Jobs, Transport and Resources
  • NT Department of Education, Department of Health and Department of Children and Families.

Our clients also include local councils, not-for-profit organisations, and private health and community service providers. Examples include:

  • Ambulance Victoria
  • Stroke Foundation
  • Shire of Wyndham East Kimberley
  • Bayside City Council (Victoria)
  • Private Healthcare Association
  • Tasmania Medicare Local
  • Community Services and Health Industry Skills Council
  • Knox City Council (Victoria)
  • City of Greater Geelong (Victoria)
  • Victorian Multicultural Commission
  • World Vision
  • Responsible Gambling Victoria

How we can assist you

Our health and human services team approaches every client engagement as a partnership. Coupled with our deep policy knowledge this approach enables us to bring creative thinking and fresh perspectives.

We aim to continually discover better ways to address our clients’ needs, ultimately effecting positive change for them, for their jurisdiction and for Australia.

We can help you achieve your goals, drawing on our expertise in:

  • reviewing and evaluating government policies and programs, including formative and summative evaluations to gauge outcomes and advise on future directions
  • undertaking organisational reviews and performance evaluations
  • developing new policies, strategies, programs, plans and frameworks
  • performing social impact assessments
  • conducting economic modelling, including scenarios and projections.

As part of our projects, we effectively and efficiently:

  • undertake qualitative and quantitative data collection. We are versed in performing descriptive statistical analysis, comparative analysis, analysis of cross sectional and longitudinal data sets and other forms of analysis
  • elicit crucial information from a large variety of stakeholders, including those in sensitive environments or on challenging topics. We have a good sense and understanding of which engagement techniques work best for the diverse stakeholder groups and individuals we encounter, choosing from options such as face-to-face interviews, telephone interviews, workshops, focus groups, online or paper surveys
  • obtain ethics approval for projects that involve engagement with service recipients, children or vulnerable populations.

Members of our multidisciplinary team will be selected on a project-by-project basis to provide the skills, content expertise and experience that guarantees a successful project with high-quality deliverables. There is no time for a learning curve.

You will benefit from the experience and insight of our staff who have backgrounds in public health and medical professionals, senior executives, policy advisors, scientific advisors, economists and modellers, evaluators, biostatisticians, and health and community service providers. This means that we understand and have as deep knowledge of policy issues/areas and are able to apply pragmatic approaches designed for real life situations.

For further information about health and human services consultancy services, please contact Karen Roger