Stakeholder engagement strategy and consultation planning

Community participation and citizens demand for a say in decisions affecting them require planning, consultation and thoughtful stakeholder engagement strategies.

Governments and private sector organisations have responded to this growing intensity for stakeholder engagement in recent years, meeting public expectations through more frequent and flexible forms, various channels and access mechanisms.

The opportunity and obligation to consult exists throughout the policy cycle, from identifying issues, policy analysis and decision-making through to implementation, evaluation and review. This requires identification of stakeholders, mapping their attributes and issues, and detailed understanding of best practice stakeholder engagement.

ACIL Allen Consulting has significant experience in stakeholder engagement and consultation. In 2011, we conducted and published our third landmark study in 15 years into stakeholders in the public sector, Towards Participation 3.0, which included results of collaborative research with 22 public sector agencies and departments in Australia.

This study identified trends, developments and best practice in stakeholder engagement in the public sector in Australia and internationally, and included ACIL Allen Consulting's experience and involvement in stakeholder engagement innovation in the international private sector.

We are the Asia Pacific’s leader in best practice stakeholder engagement and strategy in all sectors of the community. We have also advised organisations in the Middle East and Africa on innovations in stakeholder engagement, and our people include directors and consultants who speak, teach and conduct research internationally on best practice engagement with organisational stakeholders.

How ACIL Allen Consulting can help you

For more than 20 years, ACIL Allen Consulting has combined good public policy and corporate strategy with stakeholder engagement.

Much of our work for governments and their agencies,and for corporations, associations and the not-for profit sector involves seeking views and capturing perceptions of stakeholders.

Our services include:

  • design and conduct of surveys - online, telephone, paper-based and in person - and analysis of results
  • review of existing literature and data sources
  • conducting meetings and workshops with stakeholders, using methods designed in consultation with stakeholders
  • ‘fit for purpose’ reviews and evaluation frameworks
  • workshops, focus groups and one-on-one interviews
  • development of stakeholder engagement plans including workshops, focus groups and one-on-one interviews.

Our clients include the Commonwealth Department of Health and Ageing and Department of Families, Housing, Community Services and Indigenous Affairs, the Department of Attorney General, the NSW Office of Liquor, Gaming and Racing, Medibank Private and King Abdullah City for Atomic and Renewable Energy (K.A.CARE).

For further information about stakeholder engagement and consultation, please contact Les Trudzik